Terms of Service

Welcome to IDO Edge. These Terms of Service ("Terms") govern your access to and use of the IDO Edge platform and services. By accessing or using our services, you agree to be bound by these Terms.

A reference to "IDO Edge," "we," "us," "our," or the "Company" is a reference to idoedge.com and its affiliated entities.

1. Service Description

IDO Edge provides an Enterprise Frontend Management Suite that includes:

Frontend hosting and global edge deployment on Microsoft Azure infrastructure
Web security services including DDoS protection and WAF capabilities
Analytics and monitoring tools for application performance
Visualization and reporting dashboards
Performance acceleration and optimization services
China market access via Azure Mooncake datacenters

2. Account Registration and Responsibilities

2.1 Account Creation

To access certain features of our platform, you may be required to register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

2.2 Account Security

You are responsible for safeguarding your account password and for any activities or actions under your account. We recommend using a strong password and enabling two-factor authentication where available.

3. Service Usage and Restrictions

When using our services, you agree not to:

Violate any applicable laws, regulations, or third-party rights
Use the services for any illegal or unauthorized purpose
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of our services
Transmit any malicious code, viruses, or harmful content
Use automated systems to access the services without our prior written permission
Resell or redistribute our services without authorization

For detailed usage guidelines, please refer to our Acceptable Use Policy.

4. Intellectual Property Rights

4.1 IDO Edge Property

The IDO Edge platform, including all content, features, functionality, software, and technology, is owned by IDO Edge and protected by international copyright, trademark, and other intellectual property laws.

4.2 Your Content

You retain ownership of any content you upload or deploy through our platform. By using our services, you grant us a limited license to:

Host, store, and deliver your content as necessary to provide the services
Create backups and redundant copies for reliability and disaster recovery
Analyze usage patterns to improve service performance

5. Service Level and Availability

We strive to provide reliable, high-performance services. However, we do not guarantee uninterrupted or error-free service. Our platform may experience:

Scheduled maintenance windows with advance notice
Emergency maintenance to address critical security or performance issues
Service disruptions due to circumstances beyond our control

Enterprise customers may have specific Service Level Agreements (SLAs) as defined in their individual contracts.

6. Payment and Billing

6.1 Fees and Charges

You agree to pay all applicable fees for the services you use. Pricing is based on your service plan and usage levels. We reserve the right to modify our pricing with reasonable advance notice.

6.2 Payment Terms

Payment terms vary by service plan:

Monthly subscriptions are billed in advance
Usage-based charges are billed in arrears
Enterprise contracts may have custom payment terms
Late payments may result in service suspension or termination

7. Termination

7.1 Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, you remain responsible for all charges incurred prior to termination.

7.2 Termination by Us

We may suspend or terminate your access to our services if:

You breach these Terms or our Acceptable Use Policy
Your account shows fraudulent or suspicious activity
You fail to pay applicable fees
We are required to do so by law or legal process

8. Limitation of Liability

To the maximum extent permitted by law:

Our services are provided "as is" without warranties of any kind
We are not liable for any indirect, incidental, special, or consequential damages
Our total liability is limited to the amount you paid us in the 12 months preceding the claim
We are not responsible for third-party services, content, or integrations

9. Indemnification

You agree to indemnify and hold harmless IDO Edge and its affiliates from any claims, damages, losses, and expenses (including legal fees) arising from your use of our services, your content, or your violation of these Terms.

10. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Denmark. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Copenhagen, Denmark.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@idoedge.com or contact@cphmist.com.